4x4UTV.com Returns & Order Cancellation Policy
You may return most new, unopened items within 7 days of delivery for a full refund, less shipping costs & transaction fees*. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We make every attempt to confirm proper fitment of all parts prior to shipment but we know that things don't always work out. All items must be returned with a return authorization number issued by 4x4 UTV Accessories. You must request a return authorization number within 7 days after receiving your item. Items returned without return authorization number or outside of the 7 day return period will not be issued a refund. Shipping costs are non-refundable. This includes promotional FREE SHIPPING, Discounted Shipping Costs or items with Shipping Included in the price. Products will only be accepted for return if they are in brand new condition. Once an item has been installed, it is non-returnable. **PLEASE NOTE** a restocking fee of up to 20% may apply to any and all returns.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If you order an item online and choose to cancel that order in the future; we reserve the right to issue you a refund equal to your total less payment processing fees.
* Credit card / payment processing fees, drop ship fees, warehouse fees, website fees, etc.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.